Managing Urban America

Managing Urban America guides students through the challenges, politics, and practice of urban management—including managing conflict through politics, adapting to demographic and social changes, balancing budgets, and delivering a myriad of goods and services to citizens in an efficient, equitable, and responsive manner. The Eighth Edition has been thoroughly updated to include a discussion of the difficulties cities confront as they deal with the lingering economic challenges of the 2008 recession, the concept of e-government and how it affects the theory and practice of management, and the implications of environmental issues for urban government management.

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Tables, Figures, and Boxes

About the Authors

Part One: The Environment of Urban Management

Chapter 1: Managing American Cities in the Twenty-first Century

Introduction: American Cities Continue to Change and Evolve

How and Why American Cities Have Changed

How Cities Have Improved Their Management Capacity

The New Public Management Model: An Academic Response to REGO

Systems Analysis and Local Policymaking

Better Management Is Not Enough

The Plan of the Book

Suggested for Further Reading